Monday, October 06, 2014
Huron Perth Healthcare Alliance
Huron Perth Healthcare Alliance Welcomes Survey Team from Accreditation Canada
As Accreditation Canada says, “Quality Health Care. It Matters”
It matters here at HPHA, and that is why we are excited to welcome three peer surveyors from Accreditation Canada to all four hospital sites to evaluate how we fare compared to Accreditation Canada’s standard of excellence.
These standards of excellence, developed through rigorous consultation with national and international content experts, reflect the important issues that HPHA, and all hospitals, should address in order to provide high quality, safe patient care.
“The benefit of the accreditation process is that it requires you to step away from the day-to-day business of work and look at your process and procedures, specifically when compared to national standards and expectations,” says Andrew Williams, President & CEO and surveyor with Accreditation Canada. “This process will only add to our abilities to provide high quality, accessible healthcare to those we serve.”
Accreditation is a process of ongoing improvement activities. This process has been continuous since HPHA was last accredited in 2011. Since then staff members and physicians have completed valuable surveys about patient safety culture and worklife. Patient care areas and support services have also completed program-specific questionnaires. The results of this internal review allowed staff to identify specific aspect of care or service that required review and potential improvement. This information was then shard with Accreditation Canada and has given our surveyors information that allows a more thorough review.
Once on-site the surveyors will assess HPHA’s compliance to these national standards using ‘tracers’ – an interactive process where they “trace” the path of a patient visit or a process in order to gather evidence about quality and safety. Surveyors will speak to patients, family, staff, volunteers and healthcare providers who are part of the patient process being traced. Surveyors will use open-ended questions and put people at ease while they gather information on topics such safety culture, communication, medication use, worklife / work force, infection control and risk assessment.
Accreditation Canada has assigned the following survey team to HPHA: Jim Hornell, President and CEO of Brant Community Healthcare; Dr. Geoff Morris, a family physician and member of the medical staff of the Oakville Site of Halton Healthcare Services and Sonia Peczenuik, Principal of Sonia Peczenuik, a consulting group focusing on performance excellence in hospitals. The surveyors will be on-site touring all four hospital sites between October 5 and 10.
Media Contact:
Andrew Williams, President & CEO
519-272-8202
andrew.williams@hpha.ca
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