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Organization: Landlord and Tenant Board - Southwestern Regional Office  
Toll-Free: 1-888-332-3234
Teletype: Call the Bell Relay Service: 1-800-855-0511
Website: tribunalsontario.ca/ltb/
Address:
150 Dufferin Ave, Suite 400
London, ON
N6A 5N6
Intersection: Richmond St and Dufferin Ave
Location: London (Central)
Hours: Contact Centre: Mon-Fri 8:30am-5pm
Automated Information: Daily 24 hours
Service Description: Independent body established to resolve disputes between residential landlords and tenants through mediation or adjudication * provides information about its practices and procedures and the rights and responsibilities of landlords and tenants under the Residential Tenancies Act (RTA)

Customer service officers process applications, schedule hearings, and provide information to the public about the Residential Tenancies Act * dispute resolution officers help landlords and tenants, co-ops, and co-op members resolve their application
Fees: Set fee according to action filed
Application: Can be submitted online through the Tribunals Ontario Portal or by email * in person at Service Ontario locations
Eligibility - Population(s) Served: Residential landlords and tenants
Languages: English ; French
Language Note: French reception, publications and website
Area(s) Served: Southwestern Ontario
See Also: Housing Referral and Rights

This information was last completely updated on 11/19/2024

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About Us
The Landlord and Tenant Board (LTB) resolves disputes between residential landlords and tenants through mediation or adjudication. The LTB also provides information about its practices and procedures and the rights and responsibilities of landlords and tenants under the Residential Tenancies Act.