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Organization: Ontario. Ministry of Health
- Health811
Toll-Free: Call 811
Teletype: 1-866-797-0007
Crisis: Call 911 in emergencies
Website: www.ontario.ca/page/find-family-doctor-or-nurse-pr...
Address:
Toronto, ON
Hours: Daily 24 hours
Service Description: Ontarians can receive assistance finding a family physician or nurse practitioner accepting new patients through the phone service (not available over chat).

Register for Health Care Connect and a nurse will search for a doctor or nurse practitioner who is accepting new patients in the local community. To sign up: Name, health card number and some basic health information will be needed that will help determine health needs. Priority is given to people with greater health needs as decided based on an established clinical process. Health Care Connect does not guarantee a match with a doctor or nurse practitioner.

How to sign-up for the service:

Register online or call Health811 at 811 (TTY: 1-866-797-0007) 24 hours a day, seven days a week.

Once registered, the request will be given to a Health Care Connect nurse in local community and they will:
  • review the request
  • try to find the right family health care provider in the local community who is accepting new patients
  • contact if a provider is found, and give their contact information

If a provider is found, contact them as soon as possible. In the case of not registering with the provider and for Health Care Connect to keep looking, it is required to register again.

For health care professionals:

To join Health Care Connect or speak with the Care Connector in the local community, contact the local Ontario Health atHome organization
Fees: Free
Application: Call or register online. Personal health information collected during application process
Eligibility - Population(s) Served: Ontario residents who do not have a family health care provider. Ontario health insurance plan number (OHIP) is required.
Languages: English ; French
Language Note: Translation support in over 200 languages is available upon request for the phone service only
Area(s) Served: Ontario
See Also: Information and Referral Services

This information was last completely updated on 5/29/2024

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© 2024, THL Information Network



Covid19 Vaccine for Ontario

Covid19 Vaccine for Ontario 

Contact your primary care provider or Telehealth Ontario at 1-866-797-0000 if you're experiencing symptoms of the 2019 novel coronavirus.

COVID-19 Vaccine Information 
Vaccines are now being made available to various population groups based specific eligibility. See your local health unit website for details:
Grey Bruce Health Unit
Huron Perth Public Health
Middlesex London Health Unit (MLHU)
Southwestern Public Health (Oxford - Elgin - St Thomas)

Local Health Care Service Changes

Ministry of Health's online self-assessment tool is available

COVID-19 Assessment Centres
Anyone who needs a test can get one and does not need an OHIP card. Tests are made available by appointment only at assessment centres and at pharmacies
Find an assessment centre near you


Do not call 911 unless it is an emergency.