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Program: Housing Stability Bank  
Organization: Salvation Army (The) - London - Centre of Hope
Phone Numbers: 519-964-3663 ext 300
Fax: 519-661-0500
Email: londoncoh.hsb@salvationarmy.ca
Website: centreofhope.ca/housing-stability-bank
Address:
281 Wellington St
London, ON
N6B 2L4
Intersection: Wellington St and Horton St
Location: London (Central)
Accessibility:     Wheelchair Accessible
Hours: Mon, Tue, Wed, Fri 8am-4pm * Thu 8am-6pm
Contacts: Melissa Jeffrey - Program Manager
melissa.jeffrey@salvationarmy.ca
Service Description: Financial assistance to low income Londoners to obtain and retain housing, and for those at risk of homelessness

Rental Assistance Program - Interest-free loans to assist with rental arrears, first month's rent (ODSP recipients only) and/or last month's rent

Emergency Utility Assistance - Grants (until grant funds are exhausted annually) or interest-free loans to assist with utility arrears (gas, electricity or water)

Low-income Energy Assistance Program (LEAP) - Intake agency for LEAP for low-income customers of London Hydro to help pay overdue bills

Ontario Electricity Support Program (OESP) - Ongoing assistance applied directly as credit on the bills of eligible low-income electricity consumers/households * credit amount based on the number of people living in the home and total household income
Fees: Free
Application: Emergency Utility Assistance - Gas: Call United Way of Greater Simcoe at 1-855-487-5327 for intake
LEAP and other HSB programs: Call or visit website
Eligibility - Population(s) Served: Applicants must reside in London * must meet income requirements * must be employed or receiving a regular source of income, such as OW, ODSP, CPP or pension * must have paid back any previous loans to the Housing Stability Bank * must attend eligibility appointment
Languages: English ; French
Language Note: French interpretation available upon request
Area(s) Served: London
See Also: Financial Assistance for Rent and Utilities

This information was last completely updated on 1/9/2025

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About Us
The Housing Stability Bank, formerly known as The Rent Bank, is offered by the Housing Support Services of The Salvation Army Centre of Hope and in cooperation with the City of London