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Organization: Canada. Canadian Radio-television and Telecommunications Commissions - Video Relay Service  
Toll-Free: 1-800-958-5856 (English, French)
Email: support@SRVCanadaVRS.ca
Website: srvcanadavrs.ca/en/
Address:
25 Mozart Ave, Suite 303
Montréal, QC
H2S 1B1
Intersection: Robert-Bourassa Blvd and René-Lévesque Blvd W
Hours: Telephone: Daily 9am-6pm
Executives: Mark Kusiak - Board Chair
Service Description: Telecommunication services for people who are  deaf, hard of hearing or speech-impaired Canadians, American Sign Language (ASL), langue des signes Québécoise (LSQ) to use internet technology to make telephone calls on the internet

911 calls can be placed through the system are treated as urgent * in case of service unavailability, users should contact 911 through TTY, IP relay or text message
Fees: Free * International calls require that the customer have an international dialling service
Application: Visit website
Eligibility - Population(s) Served: People with hearing or speech disabilities and who use sign language * people who make telephone calls to people with hearing or speech disabilities and who use sign language
Languages: English ; French ; American Sign Language (ASL) ; Quebec Sign Language (QSL)
Language Note: French reception, programs, publications, and website
Area(s) Served: Canada
See Also: Deafness and Hearing Loss

This information was last completely updated on 7/15/2025

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