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Program: Helpline  
Organization: Ontario Caregiver Organization (The)
Toll-Free: Helpline: 1-833-416-2273 (CARE)
Crisis: Call 911 in the case of emergencies
Website: ontariocaregiver.ca/find-support/helpline/
Hours: Daily 24 hours
Live chat: Mon-Fri 7am-9pm
Executives: Amy Coupal - Chief Executive Officer
amyc@ontariocaregiver.ca
Clayo Laanemets - Manager, Caregiver Programs
clayol@ontariocaregiver.ca
Contacts: Cara Chen - Director, Programs and Services
416-362-2273 ext 1035 * carac@ontariocaregiver.ca
Service Description: 24 hour support helpline for all caregivers * provides information and referral for services for caregivers

Live Online Chat available - Available on website

Note: Not a crisis line or counselling line
Fees: None
Application: Call or visit website
Eligibility - Population(s) Served: Caregivers in Ontario
Languages: English ; French
Language Note: Helpline is offered in over 150 languages by phone through interpretation service. Live English and French answer by phone. French reception, programs, publications, and website * French interpretation available upon request
Area(s) Served: Ontario
See Also: Caregiver Support Services
Information and Referral Services

This information was last completely updated on 10/3/2024

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Covid19 Vaccine for Ontario

Covid19 Vaccine for Ontario 

Contact your primary care provider or Telehealth Ontario at 1-866-797-0000 if you're experiencing symptoms of the 2019 novel coronavirus.

COVID-19 Vaccine Information 
Vaccines are now being made available to various population groups based specific eligibility. See your local health unit website for details:
Grey Bruce Health Unit
Huron Perth Public Health
Middlesex London Health Unit (MLHU)
Southwestern Public Health (Oxford - Elgin - St Thomas)

Local Health Care Service Changes

Ministry of Health's online self-assessment tool is available

COVID-19 Assessment Centres
Anyone who needs a test can get one and does not need an OHIP card. Tests are made available by appointment only at assessment centres and at pharmacies
Find an assessment centre near you


Do not call 911 unless it is an emergency.