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Organization: Ontario Energy Board - Low-Income Energy Assistance Program  
Toll-Free: 1-877-632-2727 (Ontario Energy Board)
Email: publicinformation@oeb.ca
Website: www.oeb.ca/consumer-information-and-protection/bil...
Address:
2300 Yonge St, 27th floor, PO 2319
Toronto, ON
M4P 1E4
Hours: Online Chat: Mon-Fri 8:30am-5pm
Service Description: Emergency financial help to low-income households facing disconnection of services * one-time grants available to qualified households
Application: Applicants must:
  • Reside in Ontario
  • Primary/secondary holder of an utility account with electricity or natural gas
  • Financial Need: must be behind on your bill and at risk of disconnection
  • Income: Total after tax income must fall within specific limits based on household size (see Ontario Energy Board website)
Eligibility - Population(s) Served: Low income households requiring immediate need with an electricity, natural gas bill
Languages: English ; French
Language Note: French publications and website
Area(s) Served: Ontario
See Also: Financial Assistance for Rent and Utilities

This information was last completely updated on 5/22/2025

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