Ontario Health atHome - London

Program:

Toll-Free:

1-800-811-5146

Teletype:

711

Fax:

519-472-4045

Email:

SWAccessIandR@ontariohealthathome.ca

Website:

www.ontariohealthathome.ca

Address:

356 Oxford St W
London, ON
N6H 1T3

Intersection:

Beaverbrook Ave and Oxford St W

Location:

London (West)

Accessibility:

Wheelchair Accessible

Hours:

Inquiries and Support: Daily 8am-8pm
Administration: Mon-Fri 8:30am-4pm

Service Description:

Access to health care support at home, at school, or in the community * care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care * care is provided in community settings such as the home, school, residential facility or Ontario Health at Home community clinic * referral to other community services when appropriate

Services available to eligible patients may include:

nursing
nurse practitioner
personal support
physiotherapy or occupational therapy
speech and language therapy
social work
nutrition and food counselling (dietitians)
end-of-life care
medical supplies and equipment (patient-specific supplies for Ontario Health at Home Community care, such as catheters, ostomy bags, or wound care supplies)
access to long-term care homes
access to supported living (adult day programs, supportive housing, retirement homes, and assisted living)
health support in the school
specialized services for people living with specific health conditions
referral to other community supports

Information and Referral - Visit thehealthline.ca for online access to Ontario health care information and services or call the telephone referral service at 310-2222 in English or 310-2272 in French

Ontario Health atHome - Community Nursing Clinics - Nursing services for ambulatory patients at clinics located in the community

Ontario Health atHome - Health Care Connect - Refers people who do not have a doctor to a family health care provider who may be accepting new patients * once registered, program participants are assigned to a Care Connector employed by Ontario Health atHome* Care Connectors work with family doctors and nurse practitioners who are accepting new patients

Ontario Health atHome - Information and Referral - Provides information on health care services available in the community or in-home * assesses needs of new clients * Connects clients with health care resources

Ontario Health atHome - Mental Health and Addictions School Program - Assessments, interventions and support to students and families with mental health and or addiction issues * consultation to school staff in regards to mental health and/or addiction issues as appropriate

Ontario Health atHome - School Health Support Services - Special health services for children who require medical or rehabilitative assistance to attend school, participate in school routines and receive instruction * services are provided within public, private or home-based schools

Ontario Health atHome - Telehomecare Program - 6 month telephone coaching, support and monitoring program patients with mild to moderate Chronic Obstructive Pulmonary Disease (COPD) and Congestive Heart Failure (CHF) * equipment provided (blood pressure, weigh scale, pulse oximeter and tablet) to report on health daily * weekly discussions with telehomecare nurse

Services and Programs:

eHomecare – eShift and Hospice at Home

To invite a provider to participate in Coordinated Care Planning or ask about Coordinated Care Planning for you or someone you support, email swccp@hccontario.ca

Fees:

Covered by OHIP

Application:

Call * no referral required for most services * referral through school for in-school services

Eligibility - Population(s) Served:

People of all ages who are facing the challenges of age, illness, injury, or disability

Languages:

English ; French

Language Note:

Availability of reception and services in French varies based on staffing * publications and interpretation services available upon request * French website

Area(s) Served:

South West Ontario