Program: Consumer Protection Ontario
Organization: Ontario. Ministry of Public and Business Service Delivery
Phone Numbers: 416-326-8800
Toll-Free: 1-800-889-9768
Teletype: 416-229-6086 or 1-877-666-6545
Fax: 416-326-1947
Email: consumer@ontario.ca
Website: www.ontario.ca/page/consumer-protection-ontario
Address:
c/o Ministry of Public and Business Service DeliveryConsumer Services Operations Division
PO Box 450
Toronto, ON
M7A 2J6
Location: Toronto (Old Toronto)
Accessibility:
Wheelchair Accessible
Hours: Mon-Fri 8:30am-5pm
Service Description: Advice and information to consumers regarding their rights and responsibilities in the marketplace * answers telephone inquiries and mediates written complaints between consumers and businesses * provides information to consumers and businesses * inspectors visit businesses to help them comply with consumer laws * conducts investigations and may prosecute violators * consumer guide to funeral, burial and cremation services on website * monitors the marketplace to identify emerging scams and trends

Fees: None
Application: Call, write, email or file an online complaint
Languages: English ; French
Language Note: French reception, programs, publications, and website
Area(s) Served: Ontario
See Also: Funeral Planning
Government Services - Appeals and Complaints
Last Updated: 12/2/2024
Service Record URL: http://thehealthline.ca/displayService.aspx?id=14087

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