Program: Office of the Ombudsman of Ontario
Phone Numbers: 416-586-3300 (outside of Ontario)
Toll-Free: 1-800-263-1830 (within Ontario only)
Teletype: 1-866-411-4211
Fax: 416-586-3485
1-866-863-2560

Email: info@ombudsman.on.ca
Website: www.ombudsman.on.ca/home
Address:
Bell Trinity Square
483 Bay St, 10th Fl, South Tower
Toronto, ON
M5G 2C9
Intersection: Bay St and Dundas St W
Location: Toronto (Old Toronto)
Accessibility:
Wheelchair Accessible
Executives: Paul Dubé - Ombudsman

Barbara Finlay - Deputy Ombudsman
Service Description: Investigates complaints about services provided by the Ontario government and its organizations after other avenues fail, including municipal closed meetings, school boards, and municipalities and universities * conducts systemic investigations on important issues about government services, which can affect large numbers of people * cannot deal with matters regarding the federal government, private businesses, the courts or judges, hospitals or long-term care homes * Ombudsman is an office of last resort * services are free and confidential * complaints may be made in writing, by email or via the website, by telephone or by fax

Services and Programs:
  • Children and Youth Unit
  • Fees: Free
    Application: Complaints can be made by mail, online, fax or by telephone
    Eligibility - Population(s) Served: Adults 18 years and older or young offenders 16 years and older
    Languages: English ; French
    Language Note: French reception, programs, publications, and website * French interpretation available upon request
    Area(s) Served: Ontario
    See Also: Government Services - Appeals and Complaints
    Last Updated: 11/27/2024
    Service Record URL: http://thehealthline.ca/displayService.aspx?id=14163

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