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Program: Consumer Protection Ontario  
Organization: Ontario. Ministry of Public and Business Service Delivery
Phone Numbers: 416-326-8800
Toll-Free: 1-800-889-9768
Teletype: 416-229-6086 or 1-877-666-6545
Fax: 416-326-1947
Email: consumer@ontario.ca
Website: www.ontario.ca/page/consumer-protection-ontario
Address:
c/o Ministry of Public and Business Service DeliveryConsumer Services Operations Division
PO Box 450
Toronto, ON
M7A 2J6
Location: Toronto (Old Toronto)
Accessibility:     Wheelchair Accessible
Hours: Mon-Fri 8:30am-5pm
Service Description: Advice and information to consumers regarding their rights and responsibilities in the marketplace * answers telephone inquiries and mediates written complaints between consumers and businesses * provides information to consumers and businesses * inspectors visit businesses to help them comply with consumer laws * conducts investigations and may prosecute violators * consumer guide to funeral, burial and cremation services on website * monitors the marketplace to identify emerging scams and trends
Fees: None
Application: Call, write, email or file an online complaint
Languages: English ; French
Language Note: French reception, programs, publications, and website
Area(s) Served: Ontario
See Also: Funeral Planning
Government Services - Appeals and Complaints

This information was last completely updated on 11/27/2023

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Covid19 Vaccine for Ontario

Covid19 Vaccine for Ontario 

Contact your primary care provider or Telehealth Ontario at 1-866-797-0000 if you're experiencing symptoms of the 2019 novel coronavirus.

COVID-19 Vaccine Information 
Vaccines are now being made available to various population groups based specific eligibility. See your local health unit website for details:
Grey Bruce Health Unit
Huron Perth Public Health
Middlesex London Health Unit (MLHU)
Southwestern Public Health (Oxford - Elgin - St Thomas)

Local Health Care Service Changes

Ministry of Health's online self-assessment tool is available

COVID-19 Assessment Centres
Anyone who needs a test can get one and does not need an OHIP card. Tests are made available by appointment only at assessment centres and at pharmacies
Find an assessment centre near you


Do not call 911 unless it is an emergency.