COVID-19 Service Change: Program services available for urgent and emergent care only. All programs able to offer virtual support.
Program: Mental Health and Addictions Program
Organization: London Health Sciences Centre
Victoria Hospital
Phone Numbers: Automated Switchboard: 519-685-8500
General Information: 519-685-8380
Patient Information: 519-667-6619
Crisis: Call 911 in emergencies
Emergency Department: 519-685-8141
Website: www.lhsc.on.ca/mental-health-care-program-adult/centralized-access-point-for-adult-ambulatory-mental-health-0
Address:
800 Commissioners Rd E
London, ON
N6A 5W9
Intersection: Wellington Rd and Commissioners Rd E
Location: London (Central)
Accessibility:
Wheelchair Accessible
Hours: Switchboard and Emergency Departments: Daily 24 hours
Administration: Mon-Fri 7:30am-3:30pm
Executives: Lisa Higgins - Director, Mental Health and Addictions Program
519-685-8500 ext 74774 * lisa.higgins@lhsc.on.ca
Service Description: Mental health services for adults with a serious mental illness * time-limited mental health assessments and treatment, crisis intervention and stabilization

One-on-one and group services provided * coordination with community resources for follow-up treatment and community support provided as part of discharge planning


Adult Eating Disorders Service - Community-based program for assessing and treating eating disorders * levels of care include assessment, outpatient services, day treatment, residential treatment

Adult Inpatient Mental Health Service - 74 inpatient beds, including 12 psychiatric intensive care beds * diagnostic and treatment services for people who have acute psychiatric disorders that require hospitalization on a voluntary or involuntary basis

Centralized Emergency Psychiatry Service (CEPS) - Emergency assessments are conducted in the emergency room by a team consisting of nurses, social workers, psychiatrists, and residents

Consultation-Liaison Service - Deals with overlap of physical health and mental health care * provides timely psychiatric consultations to adult patients on medical/surgical units * primarily inpatient-focused but may require brief outpatient follow-up

General Adult Ambulatory Mental Health Services (GAAMHS) - Mental health services available through a centralized access point * psychiatry consultations (urgent and non-urgent)

Geriatric Mental Health Program - Inter-disciplinary out-patient assessment, treatment and referral for individuals 65 years and older who experience mental disorders of late life including:
  • dementia and related disorders
  • mood disorders
  • psychotic disorders


Prevention and Early Intervention Program for Psychoses (PEPP) - Early detection, assessment and treatment to people with a first episode of psychosis * one-on-one, group and family supports available

Urgent Consultation Service - Mental health assessments conducted by nurse case managers and psychiatrists

Fees: Most services covered by OHIP
Application: Some non-emergency services require a medical referral from family doctor or walk-in clinic
Languages: English
Language Note: Interpretation available upon request for most branches of the London Health Sciences Centre
Area(s) Served: London and Middlesex
See Also: Community Mental Health Programs
Last Updated: 12/14/2023
Service Record URL: http://thehealthline.ca/displayService.aspx?id=15925

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