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Organization: Ontario. Ministry of Health
Phone Numbers: 416-392-2437
Toll-Free: Sexual Health Infoline Ontario: 1-800-668-2437
Website: www.toronto.ca/community-people/health-wellness-ca...
Address:
Toronto, ON
Hours: Mon-Fri 10am-10:30pm * Sat-Sun 11am-3pm
French Services: Mon-Fri 10am-5pm
Service Description: Province-wide free anonymous counselling, information and referrals to sexual health clinics and community agencies on:
  • STI's
  • HIV: PrEP, PEP, point of care tests
  • STI testing
  • sexual safety
  • risk assessment
  • birth control options
  • emergency contraception
  • sexual activity
  • relationship concerns
  • planned and unplanned pregnancy
  • abortion options
  • sexual orientation (2SLGBTQ+)
  • gender identity

Live eChat available in English only
Fees: None
Application: No referral required - Call
Eligibility - Population(s) Served: Residents of Ontario
Languages: Telephone: English ; French ; Punjabi ; Russian ; Sinhalese ; Spanish ; Swahili ; Tagalog ; Tamil
Language Note: French reception and programs offered * French interpretation available upon request
Area(s) Served: Ontario
See Also: HIV / AIDS
Information and Referral Services
Sexual Health Clinics

This information was last completely updated on 8/13/2025

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